What Chad knows.
Clear, practical thinking for operators who want to own their audience, strengthen customer relationships and stop rebuilding demand from zero.
Chad Knows: 7 Ways to Get More Business From Customers You Already Have
Getting a new customer is great. Getting them to come back is where the money is. Here are seven simple ways to turn first-time buyers into repeat customers.
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Chad Knows: QR Codes, Part Two: Close the Loop After Every Sale
A happy customer just paid you. Before they walk away, give them one easy way to tell everybody else about it.
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Chad Knows: QR Codes, Part One: That Little Square Can Help Build Your Customer List
That little black-and-white square can do more than open a menu. Used the right way, it can turn today’s foot traffic into customers you can reach tomorrow.
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Chad Knows: 7 Ways Independent Restaurants Can Increase Sales from Repeat Customers
You already paid to earn your customer’s first visit. The real opportunity is giving them a reason to come back again and again.
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Chad Knows: Why Every Urban Salon in America Is Sitting on a Gold Mine (And Most Don't Even Know It)
Your customer list isn't just names—it's years of trust you've already earned. Learn how salons can turn that trust into repeat appointments, filled openings, and long-term loyalty with email and SMS.
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Chad Knows: 7 Ways Restaurants Can Increase Bar Sales Using Email & SMS
Busy doesn’t always mean profitable. The restaurants winning today know exactly who their customers are—and how to bring them back.
Read the insight →Is Email Marketing Dead for Houston Nightclubs & Restaurants?
Houston’s nightlife has changed dramatically over the last 20 years—but one thing hasn’t: businesses still need a reliable way to bring customers back.
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